Alight Solutions

Advisory, Implementation and Application Management Services

Workforce Management Advisory Services

Our Advisory team is comprised of consultants with a strong HR background in different areas. Every recommendation we make is based on experience in every core area of HR, payroll and WFM. We are a World HR Service Leader, with access to Best Practices, Experts and Benchmarks; this expertise is used to define YOUR solution.

Workforce Management Advisory Services

Prepare for your HR transformation

  • To prepare for your transformation we analyze how your current Workforce Management (WFM) and HR measures up and we offer these options:
  • WFM Scan: Measure your WFM and HR department’s performance versus market and propose improvements.
  • Target Operating Model: Define structure and roles in HR organization for optimized operations.
  • WFM Roadmap / Cloud Readiness: Clarify Workforce Management strategy. Define scenarios to optimize HRIT solutions and improve user experience. Prepare your move to the Cloud.

To enable your HR transformation, we offer:

  • Workforce Management and Process Design: We review, align and document end-to-end HR and WFM processes to ensure the solutions fit in your organization.
  • Cloud Driver: We support your efforts in moving to the Cloud with experienced project management, testing and data migration resources.
  • Change Management: We assist in engaging with key stakeholders and employees to get buy-in and adequate set of skills to ensure transformation success.

Leverage your HR Efficiency

  • We maximize the efficiency of HR by:
  • WFM Consulting: Assess and optimize the performance of the payroll department (organization, people, process & systems). Consider scenarios for your To-Be model (includes Outsourcing when relevant)
  • WFM Cloud Optimization:Support after the go-live of a cloud HR & WFM system, to solve any remaining issues (data quality, user adoption, processes, system) for an optimal cloud experience.
  • Continuous Performance Management (CPM) Booster: Clarify your expectations regarding CPM. Define approach and implementation strategy that best suits your needs.

Implementation Services

We are a company exclusively focused on HR. With an unrivalled 25+ years of experience in HR and Payroll, and a vast number of successful projects, we are experts in simplifying complex configurations. We have a dedicated consulting practice distributed around the globe. In addition, Alight have more than 100 expert time management consultants and domain experts worldwide. With our exceptional pool of skilled consultants, Alight can offer a unique combination of proven capacity to deliver global HR projects together with a deep knowledge in local country specific Time & Labor compliance and regulatory. Alight as a company focused on HR, we are particularly able to deliver to our customers unified deployment of HR, Payroll & Workforce Management solutions under one single contract and program management.

Global WFM Implementations

  • Successfully implemented WFM solutions in more than 50 international projects
  • Deployed WFM in more than 35 countries
  • Large pool of Time and UKG technology consultants in the following countries: US, India, Spain, France, Netherlands, Belgium and Italy
Implementation Services

The Alight Advantage

  • Dedicated team to UKG solutions with proven results in international deployment and post-go live maintenance of UKG solutions
  • Global reach with in-depth knowledge on country specific compliance and regulatory Time and Attendance
  • Single Point of Contact : Simplify your operation with a single contract and single point of contact backed by standardized processes for service excellence and personalized close contact as we deliver technology, deployment and on-going services for HR, Payroll & Time

Application Managed Services as a Service

Once your UKG solution is live, Alight continues supporting you by offering pro-active Cloud Support and Application Management Services, ensuring you continue to get the best ROI from your UKG solutions. By addressing your existing AMS challenges, we can eliminate uncertainties and operate efficiently for enterprise growth. We support both UKG Dimensions and UKG Workforce Central.

Application Managed Services as a Service

Our services: From expert assistance to full tilt management

  • We provide flexible service adapted to your particular need. Whether you need team augmentation resources to complement your internal team or you require a full-time managed service, Alight will be your trusted partner. Our UKG consultants will be there to support and ensure that you get the best ROI for your UKG solution.

Flexible On-Demand Support

  • Flexible pay per use with pool of hours and entry point contract
  • Support of business initiative
  • Access to experts in UKG technology across all domains and modules

Alight Full Managed AMS for UKG

  • Proactive oversight of tenant, configuration and integrations
  • Issue triage and troubleshooting
  • Release management and strategic roadmap planning
  • Evolutive Maintenance

Benefits

  • Ongoing flexible expert support adapted to your needs
  • Dedicated team focused on support
  • In-depth knowledge on local country compliance and regulatory Time & Labor

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